Legal notices

5.1 Nature of the services

Francely provides administrative assistance services relating to immigration and relocation in France. The information and services offered on this site are provided for guidance only and do not constitute legal, tax or financial advice. Francely cannot be held liable for decisions taken by users on the basis of the information available on the site, or for decisions taken by users on the basis of information provided by partners who are not employees of Francely.

5.2 Accuracy of information

Francely endeavours to ensure that the information published on this site is accurate and kept up to date. However, Francely cannot guarantee the accuracy, precision or completeness of the information made available on this site, in particular owing to the frequent changes in French legislation concerning immigration and residence law.

5.3 Outcome of procedures

Francely cannot guarantee a favourable outcome for the administrative procedures carried out on behalf of its clients, as these fall within the sovereign decisions of the competent authorities (prefectures, CPAM, OFII, etc.).

5.4 Availability of the site

Francely cannot be held liable in the event of any interruption of the site, the occurrence of bugs, or the unavailability of the site for any reason whatsoever, in particular during maintenance operations.

5.5 Hyperlinks

The site www.francely.fr may contain links to other websites. Francely exercises no control over these sites and accepts no responsibility for their content.

6.1 Data controller

Justine CHERRIER, sole trader (auto-entrepreneur) – Francely
Contact: admin@francely.fr

6.2 Data collected

In connection with the use of the site and any contact made, Francely may collect the following personal data:

• Surname, first name
• Email address
• Telephone number
• Nationality and country of origin (in connection with a service request)
• Any information voluntarily provided via the contact form or by email

6.3 Purposes of processing

The data collected is used for the following purposes:

• Responding to contact requests and enquiries
• Preparing quotes and service proposals
• Managing and following up client files
• Sending information relating to Francely's services (where consent has been given)
• Improving the quality of the services offered

6.4 Legal basis for processing

• The user's consent (contact form, newsletter)
• Performance of a contract or of pre-contractual measures
• Francely's legitimate interest (improvement of services, security)

6.5 Retention period

Prospect data is retained for 3 years from the last point of contact. The data of active clients is retained for the duration of the contractual relationship and thereafter for 5 years for the purpose of legal archiving.

6.6 Recipients of the data

The personal data collected is intended exclusively for Francely and is not transferred, sold or rented to third parties. It may, however, be shared with partner service providers (sworn translators, estate agencies, lawyers) strictly within the scope of performing the requested service, subject to the client's prior agreement and the signing of a service contract.

6.7 Users' rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés), you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to object to processing
• The right to data portability

To exercise these rights, you may contact Francely at the following address: admin@francely.fr. Your request will be processed within 30 days. You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL) – www.cnil.fr.

7.1 Types of cookies used

7.2 Managing your consent

On your first visit, an information banner will allow you to accept or refuse non-essential cookies. You can change your preferences at any time via the Cookie settings link located at the bottom of every page of the site.

You can also configure your browser to block or delete cookies. For more information, please consult the CNIL website: www.cnil.fr.

7.3 Cookie retention period

Analytics cookies are retained for a maximum period of 13 months.